"Everywhere I've worked there's never been a proper induction program." Anon!
It's monkey see, monkey do. Learn on the fly. Guaranteed to make mistakes. And who suffers? The customer...the employees...and the business's bottom line. So why is McDonalds so successful? It's partly because they have a proper induction program. But you don't need a McDonalds budget to successfully implement an effective induction program.
Every new worker takes some time and effort to train, and that is already costing you money. Why not develop an induction program and over time you will save money? Not to mention the other powerful benefits.
Immediate knowledge: People can learn everything they need to know much quicker.
Improved productivity: Instead of low productivity trying to learn and do the job over the first few days ... weeks ... months, a worker who's passed the induction program will start working at a decent level of productivity.
Greater consistency: Everyone gets the same complete message when they start.
Preserved wisdom: Knowledge doesn't get lost when an experienced employee moves on, especially if there is a system of updating the program over time.
Gold Apple Media's team of media producers and communication consultants can help develop your induction program. We use the right media for each area, and package it together into a cohesive program. And the power of this is that these materials can also be integrated into other areas of your business communications.
Suggested examples include:
Video: Welcome Messages; Company Overview; Product Demonstrations; Operational Demonstrations.
Intranet: Online training module can be integrated into the business website - quizzes that can be graded. This is especially significant for multiple locations, and it can be easily upgraded.
Design: Welcome Pack; Induction Manuals; Learning Guides; Product Brochures.